Night Light On!
The Seattle Times
Interview With Press Operator and Spouse
by Janie O'Connor
president, Shiftworker.com
(See following articles)"University Health System, San Antonio,
Texas," " BHP Steel in Australia,"
" Northwest Airlines, Minneapolis, Minnesota, mechanic,
"Marathon Oil, Robinson Illinois,"
experienced and new shiftworkers and spouses; "Disneyland,
Anaheim California: Custodial Host," " PPG Oak Creek Wisconsin,
Human Resources, coordinator, and production worker," and
"Waste Water Treatment Plant,St. Paul, Minnesota, supervisor."
| Interview with Pat
Manyon, press operator, The Seattle Times and his wife, Marilyn Manyon. Shiftworker.com: Describe your connection and linkage to shiftwork. Manyon: I have been on shiftwork for 22 years. I am a Pres Operator. I work usually from 7:45 p.m. to 4:15 a.m.. Tuesday nights through Saturday night. Shiftworker.com: What is the good news and bad news about shiftwork? Manyon: I was always able to go to school things with my children during the day; like field trips. A lot of the time I would be the only dad there. The bad news is that after awhile your friends just don't ask you to do things any more. It's hard on your social life. Shiftworker.com: What is surprising on interesting about shiftwork? Manyon: I remember one time my daughter told me, "Dad, we like you working nights because you were always home when we got home from school." Shiftworker.com: What is the impact of shiftwork on your life? Manyon: Having trouble going to sleep at night when I get home. Also, my eating habits are probably not good. My first meal of the day is usually dinner, then a snack at work, and when I get home I have a sandwich. Shiftworker.com: What is the future of shiftwork for you? Manyon: I will probably be on shiftwork for my whole career and some of that will be by choice. Interview with Marilyn Manyon, Wife of Pat Manyon. Shiftworker.com: Describe your connection to shiftwork. M. Manyon: During the past 27 years (22 on shiftwork) we have raised twin daughters, Michelle and Melissa, 19 years old. I have gone to college and received a degree and returned to the work force in a non-shiftwork capacity. Currently I am the Marketing Coordinator for a vocational high school. My hours are 7:30 a.m. - 4: p.m. Monday through Friday. Shiftworker.com: What is the good news and bad news about shiftwork? M. Manyon: Good news: Daddy was able to be home when our daughters came home from school Also, he will fix dinner, and it will be ready when I get home. Bad news: His Friday night is my Monday night, so his Saturday and Sunday are right in the middle of my work week. Shiftworker.com: What is surprising or interesting about shiftwork? M. Manyon: It is surprising the way shiftworkers find resources within each other and turn to each other for things. Shiftworker.com: What is the impact of shiftwork on your life? M. Manyon: Shiftwork drives our lives . . . it decides when we eat, what social activities we can take part in, what friends we can do things with, and how much we can take part in our local community. Shiftwork does provide an excuse not to do something you really don't want to do. Shiftworker.com: What would you change about shiftwork? M. Manyon: Somehow make the working community aware of shiftwork. Also, company functions, holiday recognition, service recognition, and morale-builders are structured around the first shifters. Shiftworker.com: What is the future of shiftwork? M. Manyon: My husband will work shiftwork for my and his entire work career. There is such a large group of employees around the same age, he will never be senior enough to work the Monday through Friday day shift. |
University Health System
San Antonio Texas
Interview with
Registration Administration,
Supervisor of Patient Care and Spouse
of Supervisor of Patient Care
(See following articles)"University Health System, San Antonio,
Texas," " BHP Steel in Australia,"
" Northwest Airlines, Minneapolis, Minnesota, mechanic,
"Marathon Oil, Robinson Illinois,"
experienced and new shiftworkers and spouses; "Disneyland,
Anaheim California: Custodial Host," " PPG Oak Creek Wisconsin,
Human Resources, coordinator, and production worker," and
"Waste Water Treatment Plant,St. Paul, Minnesota, supervisor."
| The 79-year history of
the University Health System in San Antonio, Texas has been a story of compassion and
progress with the citizens of Bexar (pronounced "Bear") County focusing on the
goal of providing high-quality health care, 24-hours a day to the indigent population.
University Health System's values are reflected by their motto: Our patients come first. Our patients come
first. The first interview is with Estrella M. Anderson, Registration Administrator. Shiftworker.com: What is the nature of your job? Estrella: I have been on shiftwork fo the past 15 years. I now work in the emergency room, 11 p.m. - 7 a.m. Our shift has the least resources including employees. We have a great sense of accomplishment when our shift ends. Shiftworker.com: How do you feel about the hours you work? Estrella: I am so used to working these hours that I can only think of the good side of it. If you have children, you can sleep while they are in school and still spend a good amount of time with them. Shiftworker. com: What are some special concerns that you might have? Estrella: Sometimes it seems that we shiftworkers are not appreciated or thought about enough. I think that all employers should recognize our contribution to the success of the organization. Interview with supervisor Helene Durrette, Patient Care Services Shiftworker.com: What is your connection to shiftwork? Helene: I am a nursing supervisor for University Hospital and work the 11 p.m. - 7 a.m. shift. Shiftworker.com: From your viewpoint as a supervisor, what are some positive and negative aspects of shiftwork? Helene: The staff seems to either really like the shift, or they are working nights due to family responsibility. Shiftwork allows staff to be more unique, to meet challenges with fewer resources and to use common sense and be creative. The use of mentors becomes very important. Shiftworker.com: Are there any special concerns you have as a supervisor? Helene: All meetings are on days, but now I am working with my administrator to get as many meetings as possible scheduled early in the a.m. Also, good working relationships and use of electronic mail helps keep up the lines of communication. I would like to increase educational marketing about shiftwork that would help staff see it as positive rather than a negative experience. Also, we need to try to work with humor to keep things upbeat and teach the staff compassion. Interview with Phillip Durrette, husband of Helene Durrette Shiftworker.com: From your perspective as a spouse of shiftworker, what is the good news and bad news? Phillip: The good news is better money, my wife doesn't have to fight traffic, there is no day "chaos," and she does not have the same peer pressure. Most importantly, we get to spend more time together, and it extends our day for both work and pleasure. There really isn't any bad news because you do not let any bad news affect you. You cannot do certain things, and that is a fact, not a problem and not bad. We do not get to travel as much as we used to, but that is a fact, |
BHP Steel
Hastings, Victoria Australia
by Janie O'Connor M.Ed.
President, Shiftworker.com
See following articles: BHP Steel in Australia; Northwest Airlines,
Minneapolis, Minnesota, mechanic; Marathon Oil, Robinson Illinois, experienced and new
shiftworkers and spouses; Disneyland, Anaheim California: Custodial Host; PPG Oak
Creek Wisconsin, Human Resources, coordinator, and production worker; and
Waste Water Treatment Plant,St. Paul, Minnesota, supervisor.
| Interview with Steve
Penny, Finishing Mill Operator BHP steel. Shiftworker.com: Describe your connection and linkage to shiftwork. Penny: I operate a five Strand Finishing Mill at Western Port's Hot Strip M8ill. My hours are 7 a.m. - 3 p.m. /3 p.m. - 11 p.m. / and 11 p.m. - 7 a.m. on a rotating shift pattern. Shiftworker.com: What is the good news and bad news about shiftwork? Penny: Having time through the week to do what I enjoy is great. I can play gold, go out with my wife and have some time with the kids. The biggest downer for me on shift is only having one weekend off a month. Shiftworker.com: What is the impact of shiftwork on your life? Penny: I find I sleep best after night shift (up to 10 hours) and hardly sleep on day shift. I have been on shift for 11 years and married for 6, so my wife has not know a "normal" life with me. We get along well, and I think my wife has a pretty good idea of how I feel on the different shifts. My eating ha its don't vary much. I never eat breakfast, and on nights I will have something to eat at 3:00 a.m. Shiftworker.com: What would you change about shiftwork? Penny: I would ask all managers to do one month of shift every 12-18 months. I think it would help them appreciate the differences and experiences better. |
Northwest Airlines
Minneapolis, Minnesota
by Janie O'Connor M.Ed.
President, Shiftworker.com
January 1996
Interview with Jean
Blattner, mechanic for Northwest Airlines, Minneapolis Minnesota
See also following articles: Marathon Oil, Robinson Illinois, experienced and new
shiftworkers and spouses; Disneyland, Anaheim California: custodial host; PPG Oak
Creek Wisconsin, Human Resources, coordinator, and production worker; and
Waste Water Treatment Plant (St. Paul, Minnesota) supervisor.
| Shiftworker.com:
Jean, please describe your connection/linkage to shiftwork. Blattner:
I am a mechanic and work 10:42 p.m. to 6:42 a.m. I do heavy duty maintenance, structure
repairs, painting, and removing corrosion. Blattner: I never seem totally alert during the work week. I've noticed a decrease in spontaneity and in my sense of humor about little things. If you divide your sleep into two segments, it's hard to decide when to eat. It seems you're eating all day long. Even after a good rest, the lethargic feeling seems to be present. Shiftworker.com:hat would you change about shiftwork? Blattner: It would be nice to get home and to
bed while it's still dark. Blattner: Not much can be changed. Third shift is nice if you don't come in contact with the "suit" types as often Less people around. It's nice in the summer since it's cooler if you work out. Shiftworker.com:: What is the future of shiftwork for you? Blattner: I'll continue until I tire of the hours or don't enjoy having days off. |
Marathon Oil
Robinson, Illinois
by Janie O'Connor
President, Shiftworker.com
Jan. 1998.
Interviews with Jim Bachelor, experienced
shiftworker and Wife, Deanna,
and new shiftworker Doug Gill, and wife Phoebe.
See also following articles: Disneyland,
Anaheim California: Custodial Host; PPG Oak Creek Wisconsin, Human Resources,
coordinator, and production worker; and Waste Water Treatment Plant (St. Paul,
Minnesota) supervisor.
| Deanna:
My husband starting shiftwork in 1968 and wee were there for each other and still are
today. It still works that way. You make it what it is. Jim: I am a unit/complex foreman, and part of my job is to schedule shifts, vacations and extra manpower as needed. I am also a veteran of 26 years of shiftwork. I have worked day shift since 1994. I believe one of the best things about shiftwork is being off when most people are working and also having one-on-one time with your spouse while the kids are in school. Some of the drawbacks are trying to schedule home events and events with other family members. Deanna: Im the veteran wife of 26 years of shiftwork. Jims job at Marathon Oil has enabled me to be a stay-at-home worker, and we have had foster kids over the years. I think its important to be flexible around everybodys schedule. We have used a calendar to log all our activities. Sometimes, Jim would say that I forgot t tell him what was going on in the family. Id go to the calendar and say, "Here it is." Jim: I believe in flexibility too. both at home and at work. The more flexibility the company allows for vacations, swapping shifts, and day off the better the morale and better productivity. I also think you have to be flexible with the family. They have a life too. You have to work around each others schedules. Deanna: Sometimes your spouse or significant other wont sleep well. Try to find a way to change the routine. Take him/her out to dinner. Find a way to get around all the routine stuff. Remember, he/she will probably sleep better tomorrow. Jim: I have appreciated all that Deanna has done for me, and if I could talk to a new worker I would tell them to be patient and realize that this will be a drastic change from working straight days. But you will have more usable time off, and thats the positive thing. Always look on the positive side. Deanna: If you plan ahead for the different shifts your spouse will be working and all family and friends are notified that there is a shiftworker in the family, things will go semi-smooth. My husband started shiftwork in 1968, and we were there for each other and still are today. It still works that way. You make it what it is. New shiftworker, Doug Gill and wife, Phoebe Doug: I am looking forward to more time home with my wife, Phoebe. But we life out in the country, and I am concerned about all the night she will be home alone. I may teach her how to use a gun. Phoebe: We also have relatives and friend close by, and I feel pretty safe with that. Doug: I have never worked a shift rotation before. Going to work from 10 p.m. to 6 a.m. will be new for me. It will take some adjustment. For the most part, there are a lot of people doing it and Im sure I will adjust. Phoebe: His work on holidays may be rough, but I know we will work it out. Doug: Shiftwork isn'tt the only factor in holiday work and weekend work. My brother started his own business out of town and now that will be a factor in our planning. Phoebe: Doug and I have figured out ways to communicate, and we expect that well be helpful around holidays and will help us adapt to our new lifestyle. Doug: We have been married two years and have learned to approach everything with a cool head. If the temperature is too hot, we go our separate ways. When things cool off, we discuses it. Also, Marathon Oil is a positive place to work. Its been very positive during this initial training phase. It feels more like youre on a ball team than a job. |
Disneyland by Janie O'Connor Interview with Kellough Price: Custodial Host at Disneyland See also following articles: PPG Oak Creek
Wisconsin, Human Resources, coordinator, and production worker; and Waste
Water Treatment Plant (St. Paul, Minnesota) supervisor. Shiftworker.com: Describe your connection and
linkage to shiftwork. Shiftworker.com: What is the good news and bad news about shiftwork? Price: The good news is that you have the time to do things during the day. The bad news is you never see your family as much. An interesting thing is that a person is able to spend time with his own thoughts (alone) and solve many problems. Shiftworker.com: What is the impact of shiftwork on your life/ Price: It has allowed me to do thing tin my life, such as coaching for kids. I get very little sleep. I seem to eat well and as far as relationships, my wife and I have a good relationship. We do many things together as a team. On my night off, those are dedicated to her. Shiftworker.com: What would you change about shiftwork? Price: I would make is so people could have more time off to re-group Shiftworker.com: What would you keep the same about shiftwork? Price: Friendship, I have made many friends over the 213 years. The smiles they give me when they see my floors shine and when I return from vacation are greatly appreciated. My friends know I take treat pride in my job, and I feel I do it to the best of my ability. Shiftworker.com: What is the future of shiftwork for you? Price: To stay on nights and continue to "crash" during the day. I enjoy and take great pride in my job. If we all work together as a team, it makes it much easier. It doesn'tt matter if you work day or night, we need to help each other as a team. |
PPG
Industries
Oak Creek, Wisconsin
by Janie O'Connor
President, Shiftworker.com
September, 1998
Interviews with Carolyn Peelen, Supervisor of
training and development;
Gary Hermann, 3rd shift coordinator; and Mark Kolancheck, production worker.
See also following article: Waste Water Treatment Plant (St. Paul, Minnesota)
supervisor.
| Carolyn: I am a part of
Human Resources and I coordinate all training. My job started as a 3rd shift position and
grew into a 1st shift position. The people I originally met in the plant were on 3rd shift
and I got sensitized right off the bat. I discovered that communication was difficult: I
heard about meetings a day after they happened. This is a whole different place with the
lights on and people coming in and out. Now as a 1st shift worker, there are a lot of
issues. If you offer training on one shift, it isn't fair to ignore 2/3 of the plant and
yet that's very hard to coordinate. I am also on the Nite Crawler team. This is a team of
7-9 production workers, managers, and HR who get together to give expression to 3rd shift
issues. Nite Crawlers do pro-active things like produce a newsletter, address discipline
over sleeping policies and problem adjustments to 3rd shift. They were also responsible
for getting shiftwork lifestyle training into the plant. Nite Crawlers have their own
logo, tee shirts, and coffee mugs. Gary: I am 3rd shift coordinator for about 110 workers on 3rd shift. Part of my job is getting things corrected before 1st shift starts. I am also a member of the Nite Crawler team. Mark: I am a 3rd shift production worker and also on the Nite Crawler team. Carolyn: The Nite Crawlers have certainly been a positive presence for our 24-hour operation. Gary: I agree. Things got better since the Nite Crawlers started up. I believe this has a positive effect for 3rd shift. We opened some doors for people and we answered some questions and I think we have given them a voice they didn't have before. Third shift now has an identity, a resource to get questions answered. They have something that is happening in their favor. Mark: I was on the committee to get some shiftwork education into the plant and we had INTERFACE: Work/Family come in and talk about lifestyle adjustments. The response was very good. Carolyn: But, we still have work to do. Communication, for example: trying to get information to all employees is hard. We have a company newsletter, a Nite Crawler newsletter, and a new web page. But not everyone in the plant has a mail box or a phone number. Our administrative resources don't overlap with all the shifts. I would tell a new person in my position to spend the first 6 months on the off-shift just so that you understand that 1st shift is where all the action is but not where all the people are. There is more than just one shift in the plant. Gary: We do have some more work to do to get all the resources we need on all the shifts. We have more people coming on 3rd shift and I believe that this shift will be just as strong as 1st shift by the year 2000. Strong means we will have all the same resources that 1st has. I would tell a new 3rd shift coordinator to listen and be willing to help people the best you can. Get involved. You need to know the same things they know. You need to understand the same things they understand. Mark: As a production worker, a lot of my needs are family focused. It is sometimes difficult for me to get enough sleep and to have my family understand that I need sleep. Your family needs to appreciate the way you adjust your sleep schedule to be involved in their activities, like at school, and then you have to catch up on sleep at some other time. My wife thinks that all I do is sleep. I keep telling her that that's not all I do, but it's when I sleep that is the issue. She doesn't always understand that. Sometimes when my wife doesn't get enough sleep, I see myself in her when she is tired and crabby. You have to continue to communicate. You have to let each other know how you feel and what each others needs are. I would suggest to a new production worker that they set up a sleep schedule. Go home and look at your week. Look at family activities so that you can set up a schedule for yourself that would function for you and the family as best as possible. Working 3rd shift is knowing how you go about attacking it. It can be a very positive experience.
|
Waste Water Treatment Plant Interview with Dotty Morrow, Lead Operator Shiftworker.com: Tell about the job of lead operator at the Wastewater Treatment Plant. Morrow: I supervise ten operators, I work 12 hours, 7 p.m. - 7 a.m., 3 days on week and 4 days the next week. I like working nights because there's not as many people around. When you work days, you have to stop to work on pumps or electricity, and there's mush more going on. I like night better. For some of the people with children, it can be tough. they don't get to some school activities, but they can take a 2 hour vacation if they want to. Shiftworker.com: How do you cope with the night shift hours? Morrow: At night I eat a sandwich and avoid heavy meals so that I can stay alert. I eat a lot of fruit. I try to sleep when I get home and then again in the late afternoon. My landlord has asked the yard care people to mow the lawn earlier in the morning because I sleep in the day. I still hear loud music and other noises though. My friends know when to call me, and otherwise, the phone doesn't ring too much when I'm sleeping. Shiftworker.com: How do you handle shiftwork problems for the apple you supervise? Morrow: I tell them if they have something they want to talk about, I am here to listen, and it will be only between them and me. But I tell them to be sure and get enough sleep. Try to stay alert. Use good safety procedures. Safety is the main thing. |