Shiftmanager Training

Course Outline


By Janie O'Connor M.Ed.
President, Shiftworker.com

Overview of shiftworker training

_____Perceptions of lifestyle
_____Sleep strategies
_____Nutrition/health
_____Relationships

Assessment

_____Discovering/confirming problems related to shiftwork
_____Using four different processes to determine areas that affect costs of
           production

Costs of Production

_____Determining costs of shift management policies and shiftworker
           maladjustment

Organizational Development and Shift Management

_____Evaluating the process of "day" decision making and impact on culture of 24-hour operations
_____ Recruiting and keeping good people
_____Assessing worker toleration for shiftwork

Intershift Communication

_____Choosing intershift communication strategies that will work

Attending to Shiftworkers

_____Easing the feelings of isolation and alienation on afternoon and midnight
          shifts
_____Creating a feeling of "We are in this together"

Management Philosophies

_____Assessing shift management decision-making through case studies.